

Typical Customers
Learning. Learning evaluation is the measurement of the increase in knowledge - before and after
ICDL Level 2 Results. Learning evaluation is the measurement of the increase in knowledge - before and after ICDL. Success at level 2 would be seen as a visible difference in approach to customers and change in the mindset of the sales team. This is typically evidenced by customer feedback and comment.
"Whereas earlier, the focus would have been on the products and how to sell them, now the focus is on creating value and assessing the opportunities from a broader viewpoint."
HEIKKI VIIKA, VP SALES & MARKETING BOMBARDIER RAIL CONTROL SYSTEMS
Click on each segment in the triangle to see how ICDL measures results